Terms of service

Last Updated: June 2026

Welcome to MSA Traders. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing, browsing, or purchasing from MSA Traders, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You will use our services only for lawful purposes.

3. Products and Services

MSA Traders strives to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify product information without notice.
  • Limit quantities available for purchase.
  • Refuse or cancel orders at our discretion.
  • Discontinue products at any time.

4. Pricing and Payments

  • All prices are displayed in the applicable currency unless otherwise stated.
  • Prices may change without prior notice.
  • Payment must be completed before order processing unless Cash on Delivery (COD) is available and selected.
  • MSA Traders reserves the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

5. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Reject or cancel orders at any time.
  • Cancel orders due to stock unavailability.
  • Cancel orders suspected of fraudulent activity.

If payment has already been made, a refund will be issued according to our Refund Policy.

6. Shipping and Delivery

Delivery timelines provided are estimates only and may vary due to circumstances beyond our control.

MSA Traders is not responsible for delays caused by:

  • Courier services
  • Customs procedures
  • Weather conditions
  • Public holidays
  • Incorrect customer information

Please review our Shipping Policy for complete details.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.

8. User Conduct

You agree not to:

  • Use the website for unlawful activities.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with website functionality or security.
  • Misrepresent your identity or provide false information.
  • Violate any applicable laws or regulations.

9. Intellectual Property

All content on the MSA Traders website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website content

is the property of MSA Traders or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, MSA Traders shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays or interruptions in service
  • Third-party actions or courier-related issues

Our total liability shall not exceed the amount paid for the purchased product.

11. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis.

MSA Traders makes no guarantees regarding:

  • Continuous website availability
  • Error-free operation
  • Product suitability for specific purposes

Except where required by law, all warranties are disclaimed.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites. MSA Traders is not responsible for:

  • The content of external websites
  • Third-party privacy practices
  • Third-party products or services

Accessing third-party websites is at your own risk.

14. Changes to These Terms

MSA Traders reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website. Continued use of our services constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.